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PRODUCT UPDATES

Maintenance update 1

Explore updates to online store, orders app, sales & invoices, and more.

Options and availability may vary by your version and permissions.

AT A GLANCE

The highlights

14 improvements across 6 modules.

Online Store

Choose how product prices appear

Open the supported advanced-pricing display configuration. → Choose whether product cards show the lowest or highest selling price. → Preview products with multiple eligible prices.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Present the price range in the way that fits your merchandising policy.

Show the lowest or highest selling price from supported advanced-pricing options on product cards.

How to use

  1. Open the supported advanced-pricing display configuration.
  2. Choose whether product cards show the lowest or highest selling price.
  3. Preview products with multiple eligible prices.

Orders App

Show each team the information it needs

Open role permissions for OSOSS Orders. → Review customer details, payment information and financial-summary visibility. → Verify the resulting view with the intended role.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Keep sensitive customer and payment information limited to the right team.

Control customer details, payment information, and financial summaries by role in OSOSS Orders.

How to use

  1. Open role permissions for OSOSS Orders.
  2. Review customer details, payment information and financial-summary visibility.
  3. Verify the resulting view with the intended role.

Sales · Invoices

Move directly between orders

Open an order's details. → Use the supported Next or Previous control. → Review the new order reference before acting on it.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Review consecutive orders without repeatedly returning to the list.

Use Next and Previous controls in order details without returning to the full order list.

How to use

  1. Open an order's details.
  2. Use the supported Next or Previous control.
  3. Review the new order reference before acting on it.

Bring more invoice details into imports

Prepare the supported sales-invoice import file. → Map barcode, shipment type and invoice date where applicable. → Review validation and a representative imported invoice before continuing in bulk.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Preserve more source-document context during invoice import.

Include barcode, shipment type, and invoice date when importing sales invoices.

How to use

  1. Prepare the supported sales-invoice import file.
  2. Map barcode, shipment type and invoice date where applicable.
  3. Review validation and a representative imported invoice before continuing in bulk.

Mobile App

Keep product text consistent

Open a product in the mobile app. → Review its name and price presentation against the website configuration. → No separate customer action is required for this styling improvement.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Keep product names and prices visually consistent between channels.

Align mobile product-name and price styling with the website for clearer cross-channel presentation.

How to use

  1. Open a product in the mobile app.
  2. Review its name and price presentation against the website configuration.
  3. No separate customer action is required for this styling improvement.

Control the app opening message

Open the configured app-opening message settings. → Choose popup or full-screen presentation and automatic or manual closing. → Preview the opening and closing behavior before saving the final configuration.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Choose an app-opening message that fits the intended experience.

Choose popup or full-screen presentation and automatic or manual closing for the configured opening message.

How to use

  1. Open the configured app-opening message settings.
  2. Choose popup or full-screen presentation and automatic or manual closing.
  3. Preview the opening and closing behavior before saving the final configuration.

Inspect product images closely

Open a product photo full-screen in the app. → Zoom the image to inspect details. → Use the available download or sharing action when needed.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Let shoppers inspect and share product-image details from mobile.

Open product photos full-screen, zoom, download, or share them from the mobile app.

How to use

  1. Open a product photo full-screen in the app.
  2. Zoom the image to inspect details.
  3. Use the available download or sharing action when needed.

Make saved and related products easier to find

Save a product to favorites in the app. → Open the dedicated favorites page. → Review the saved products and continue with the intended item.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Return to saved mobile products without searching again.

How to use

  1. Save a product to favorites in the app.
  2. Open the dedicated favorites page.
  3. Review the saved products and continue with the intended item.

Make saved and related products easier to find

Review website settings for similar, related, cross-sell and up-sell products. → Open a relevant product page in the mobile app. → Review the recommendation sections that use those settings.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Carry your website's product recommendations into the app.

How to use

  1. Review website settings for similar, related, cross-sell and up-sell products.
  2. Open a relevant product page in the mobile app.
  3. Review the recommendation sections that use those settings.

Share products and carts from your phone

Open the product page or supported cart-sharing action in the app. → Choose Share and select the destination application. → Review the shared content before sending.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Share a product or supported cart information through the phone's own sharing flow.

Use native sharing to send product pages and supported cart information to other apps.

How to use

  1. Open the product page or supported cart-sharing action in the app.
  2. Choose Share and select the destination application.
  3. Review the shared content before sending.

Reports

Trace refunds from the sales report

Open Sales by Invoice. → Review the refunded quantities and refund-invoice reference. → Open the reference to inspect the refund details.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Trace a reported refund to its underlying refund invoice.

Open refund invoice references and review refunded quantities from Sales by Invoice.

How to use

  1. Open Sales by Invoice.
  2. Review the refunded quantities and refund-invoice reference.
  3. Open the reference to inspect the refund details.

Review sales at each original price

Open the supported detailed product-sales report. → Use the sales-price breakdown. → Review quantities and amounts for each original selling price.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Understand sales made at different original prices.

The update includes sales-price breakdown improvements for products sold at different prices.

How to use

  1. Open the supported detailed product-sales report.
  2. Use the sales-price breakdown.
  3. Review quantities and amounts for each original selling price.

Inventory

See transfer values before stock moves

Open the stock transfer request. → Review average costs, product prices and request totals. → Compare values and quantities before confirming the intended transfer action.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Review the value of stock before committing its transfer.

Review average cost, product prices, and totals within stock transfer requests.

How to use

  1. Open the stock transfer request.
  2. Review average costs, product prices and request totals.
  3. Compare values and quantities before confirming the intended transfer action.

Archive products without losing them

Open the product's supported archive action. → Review the effect on the storefront and active product list before archiving. → Use the restoration option when the product should become active again.
Animated workflow illustration, not a product recording. Full steps are below.

Business value

Remove inactive products from active browsing while retaining a restoration option.

Move inactive products out of the storefront and active list, with an option to restore them later.

How to use

  1. Open the product's supported archive action.
  2. Review the effect on the storefront and active product list before archiving.
  3. Use the restoration option when the product should become active again.

Put these improvements to work

Check availability in your workspace. Some features require permissions, settings, or enabled add-ons.

Open OSOSS →

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