Mobile App
Let customers choose their delivery time
Business value
Reduce delivery coordination by letting customers pick a suitable time at checkout.
Mobile delivery and pickup scheduling follows the date-and-time settings already configured for your website.
How to use
- Review the delivery or pickup date-and-time settings configured for the website.
- In the mobile checkout, choose delivery or pickup and select an available date and time.
- Review the selected schedule before submitting the order.
Inventory
Correct costs across affected inventory
Business value
Correct valuation through a traceable adjustment instead of scattered product edits.
Create stock cost adjustments with the supported inventory and historical cost-of-goods impact, rather than editing products individually.
How to use
- Open the stock cost adjustment workflow and identify the affected inventory.
- Enter the revised costs and review the supported inventory and historical cost-of-goods impact.
- Confirm the adjustment only after reviewing its financial effect; retain its reference.
Start tracking stock without duplicating the product
Business value
Begin tracking an existing product's stock without losing its identity and history.
Convert eligible non-inventory products while retaining their identity and history. Conversion is irreversible and stock starts at zero.
How to use
- Open an eligible non-inventory product and review the conversion option.
- Confirm that irreversible conversion is intended; starting inventory will be zero.
- After conversion, record stock through the appropriate inventory workflow rather than assuming an opening balance.
Marketing · Loyalty
Tell more of your story in WhatsApp
Business value
Present several products or offers in one structured WhatsApp message.
Create media-carousel marketing templates with image or video cards and supported calls to action.
How to use
- Create a WhatsApp marketing template using the supported media-carousel format.
- Add image or video cards and their supported action buttons.
- Preview the card sequence and submit the template through the normal approval process before campaign use.
Make low-stock alerts specific
Business value
Give the replenishment team enough context to act directly from the alert.
Include product, SKU, barcode, branch, quantity, and supported lot details in low-stock notification templates.
How to use
- Open the low-stock notification template.
- Insert the supported product, SKU, barcode, branch, quantity and lot-detail fields.
- Preview the notification using an eligible low-stock case before using the template.
Reports
Trace the exact quantities sold
Business value
Keep sold-unit tracking available outside the invoice report.
How to use
- Open the relevant invoice report and set the reporting period.
- Include the supported quantity-level tracking fields in the export.
- Review the exported tracking values alongside the invoice and product references.
Trace the exact quantities sold
Business value
Investigate sales at lot or serial level instead of relying only on product totals.
How to use
- Open the relevant product sales report.
- Inspect the supported lot, serial and related tracking details for a sold product.
- Use these details to trace the quantities shown in the report.
Switch from product totals to inventory lots
Business value
Explain a stock total by seeing the individual lots behind it.
Choose Product or Inventory Lots view in Item Balances by Branch to investigate the stock behind each total.
How to use
- Open Item Balances by Branch and select the relevant branch filters.
- Switch the view from Product to Inventory Lots.
- Review the lot-level balances, then return to Product for consolidated totals.
Read available and sold quantities consistently
Business value
Compare available and sold variant quantities without switching interpretation.
Review available stock using the same clearer variant presentation used for sold quantities.
How to use
- Open the supported product quantity report or view.
- Review the available-stock breakdown alongside sold quantities.
- Use the consistent variant presentation to identify which options have stock.
See gold and silver stock separately
Business value
Distinguish the weight held in each precious metal by branch.
With the Gold/Silver Pricing app enabled, review separate gold and silver weight totals by branch.
How to use
- Confirm the Gold/Silver Pricing app is enabled.
- Open the supported branch inventory report and choose the branch.
- Review gold and silver weight totals separately.
Sales · Invoices
Release abandoned reservations sooner
Business value
Free stock tied to abandoned pending orders sooner.
Select a 30-minute auto-cancellation interval for eligible pending orders using the existing cancellation workflow.
How to use
- Open the existing automatic order-cancellation settings.
- Choose the 30-minute interval for the eligible pending-order workflow.
- Save the setting and review which order states are covered before applying the policy.
Choose the currency for invoice printing
Business value
Give recipients invoice amounts in the supported currency they need to review.
Review accounting-currency equivalents and select the supported invoice or accounting currency when printing.
How to use
- Open the invoice and review the accounting-currency equivalents.
- In supported printing options, choose invoice currency or accounting currency.
- Check the currency and amounts in the print preview before printing.
POS
Print delivery receipts on A4
Business value
Use a full-page delivery receipt while controlling what the recipient can see.
Choose A4 or thermal delivery receipts and retain existing field-visibility controls, including hiding prices.
How to use
- Open delivery-receipt printing in POS.
- Choose A4 or thermal and review the existing field-visibility options, including prices.
- Preview the receipt and print it using the selected size.
Purchases
Separate supplier payments from stock receipt
Business value
Keep purchasing payments and actual stock receipt aligned with separate operational events.
Use the Manual Stock Delivery workflow to control when a purchase invoice affects inventory independently of payment handling.
How to use
- Review the purchase invoice's Manual Stock Delivery workflow.
- Handle the supplier payment independently of the inventory-receipt action.
- Record the actual stock delivery through that workflow when the goods are received.
Adjust only the costs that need changing
Business value
Target cost corrections to the affected purchased products and keep an audit document.
Select products for purchase cost adjustments, retain a unique adjustment reference, and print the saved document.
How to use
- Open the purchase cost adjustment workflow and select the affected products.
- Enter and review the revised costs before saving the adjustment.
- Retain the unique adjustment reference and print the saved document when needed.
Payment Methods
Make gateway fees more transparent
Business value
Make payment costs explicit before deciding who absorbs them.
Configure whether the company, customer, or both cover gateway fees, and how the customer-paid portion is displayed.
How to use
- Open the supported payment-gateway fee configuration.
- Choose whether the company, customer or both cover the fee and set the customer-facing display.
- Review a payment example before saving the intended policy.