OSOSS Help Center
العربيةOpen Dashboard

All Orders

All Orders is your fulfillment command center. Where the Invoices screen follows the money, this screen follows the goods: every order from every channel - POS, website, mobile app, and API - lands here, and you move each one through its lifecycle until it reaches the customer.

Menu path: Sales > Orders > All Orders

URL: https://my.ososs.com/dashboard/sales/all-orders

Screenshot from the live OSOSS Dashboard

How the order lifecycle works

Every order travels a fixed path, and the status tabs across the top of the list mirror it. Each tab is a live work queue - the number of orders waiting in each stage is visible at a glance:

StatusMeaning
OpenedJust received; nobody has started on it yet
ProcessedPicked and packed, ready to leave
DispatchedOut for delivery (with a driver or a shipping company)
DeliveredHanded to the customer
FulfilledClosed and complete - payment and delivery both settled
RefundedMoney returned after the sale
On holdPaused deliberately (stock issue, customer request, payment check)
CanceledVoided before completion
AllEverything, regardless of state

The blue advance button on each row moves the order to its next stage, so a fulfillment team can work the Opened tab down to zero, then the Processed tab, and so on. Because orders and invoices are two views of the same record, advancing an order here updates its invoice everywhere else.

Note: OSOSS enforces the money rules while you advance orders - marking an unpaid order Delivered prompts for a payment first, and driver deliveries route through driver assignment and cash collection automatically.

Working the queues

  1. Open the tab for the stage your team handles (for example, Opened for the picking team).
  2. Open a row to review its items, customer, and shipping address.
  3. Prepare the order, then press the advance button to push it to the next stage.
  4. For deliveries, assign a driver - the order then carries its driver, commission, and collection status through to Fulfilled.

Reading and filtering the list

The standard list tools apply: manage columns via the icon at the right of the header row, saved filters, focus mode, rows-per-page, and a page jumper. Among the optional columns are the five UTM attribution columns (Campaign, Source, Medium, Term, Content), which tell you which ad, email, or link produced each order - add them once and save the view.

Tip: Build one saved filter per team - "Opened - Branch A", "Dispatched - Driver deliveries" - so each shift starts from its own queue instead of the full list.

Bulk printing and export

Select multiple rows (or everything matching the current filter) to bulk print order documents in Arabic or English - each language produces one print-ready file for the whole selection, handy for handing a stack of picking slips to the warehouse. Export All downloads the current view respecting both your filters and your column selection:

  1. Apply your filters and select the columns you want (manage columns).
  2. Press Export All - the export respects current filters and column selection.

What you can do on this page

Every action on this page, step by step. What you see depends on your role, so a control your account is not set up for simply does not appear.

Actions on a single record

These appear in the row's actions menu and on the record page, and only when the record's current state allows them:

Export the list

  1. Filter and choose your columns first - the export mirrors exactly what is on screen, not the whole table.
  2. Click Export All.
  3. The file downloads as a spreadsheet: one row per record, your visible columns in your order.

Full reference

Every option and control on this page, at a glance.

List columns

Also available: Amount, Barcode, Collection status, Currency, Currency code, Customer, Customer group, Delivery datetime, Delivery tag, Delivery type, Driver, Driver commission, Due, Format number, ID, Invoice number, Is commission paid, Is delivery, Is paid, Is returned, Note, Order status, Order status tag, Paid, Payment gateway, Payment method, Payment status tag, Platform name, POS session ID, Purchase order, Seller, Shipping address, Shipping method, Source, Status, Status tag, Type, Unpaid, UTM campaign, UTM content, UTM medium, UTM source, UTM term, VAT number

Expandable column groups: Customer, Incomes, Items - Each group expands to its own sub-columns in the manage-columns dialog.

Filters (46)

Record actions

Sortable columns

Delivery date time, Delivery tag text, Order status tag, Payment status tag text

Standard list tools

Every list page in OSOSS shares these controls: