Payment Methods

Last updated: 31 July 2026

Payment Methods defines every way money can reach you - cash, cash on delivery, bank transfer, KNET, cards, wallets - and, just as importantly, where each one lands in your books and what it does to the order when it succeeds or fails. Get this page right once and reconciliation stops being detective work.

Menu path: Settings > Payment Methods

URL: https://my.ososs.com/dashboard/general-settings/payment-management

Two kinds of method

The page is split into two tabs, and the difference is not cosmetic.

Offline methods are the ones you own: OSOSS records that the customer paid this way, and a person is responsible for the cash or the transfer actually arriving. Online methods are payment gateways; the provider is subscribed from the Marketplace (paid add-on) and appears on this tab once installed, credentials and all. The Add button is available on the Offline tab only - you cannot invent a gateway here.

Whatever the type, the list shows the logo, the name, the Source, the Account and an on/off switch. The switch is the control your team uses day to day: on means the method is offered at checkout, off means it disappears from the POS payment screen and the storefront payment step without affecting anything already paid through it.

Add a payment method

1. Open the Offline methods tab and click Add.
2. Enter the name in both English and Arabic using the language switcher. This is the wording the cashier and the customer read, so use the words your staff already say.
3. Upload a logo. On the storefront the logo does more work than the name.
4. Save, then use the switch to turn the method on when you are ready to accept it.

Map it to accounting and to order status

A new method is not finished until it is configured. Settings on the row sets the account each channel's payments post to; Configure goes further and, per channel - e-commerce website, mobile app, POS, invoicing and API - pairs an account with the order status to apply when a payment initialises, succeeds and fails. The General and Custom switch decides whether one account and one set of statuses covers every channel or each channel is mapped separately, which is what you want when POS cash goes to a till account and online card payments go to a bank clearing account. The same drawer holds Require reference number, which forces the person taking the payment to enter a transfer or authorisation number, and the condition rules that limit a method to certain countries.

Delete a payment method

Unused methods can be deleted from the list. Deleting removes the method from checkout screens; it does not alter payments already recorded through it - those keep their history and accounting.

Full reference

Every option and control on this page, at a glance.

List columns

Shown by default: Logo, Name, Source, Account, Active

Filters (3)

• Status and flags: Active, Is online
• Other: Name

Form fields (3)

Active, Logo, Name

Standard list tools

Every list page in OSOSS shares these controls:

• Manage columns - the icon at the right edge of the header row: search columns, tick to show or hide, drag to reorder. Your selection persists for your user.
• Quick search - matches the page's primary field.
• Filter chips + More Filters - the chips are your defaults; More Filters exposes the full set below.
• Save Filter / Saved Filters - name a filter combination and recall it in one click; one can be your default view.
• Reset - clears filters back to defaults.
• Export All - downloads the current filtered rows with exactly the columns you have selected.
• Focus - hides the surrounding chrome for a full-width table.
• Row selection - the header checkbox selects the page or all matching rows, enabling bulk actions.
• Rows per page and page jumper - at the foot of the table.
• Custom fields - anything you define under Settings > Custom Fields appears here as both a column and a filter.

Related pages

• Chart Accounts - the accounts you map methods to
• Online Payments - what gateways actually collected
• Gateways - the gateway subscriptions behind the online tab
• POS Settings - how methods behave at the register

What you can do on this page

Every action on this page, step by step. What you see depends on your role, so a control your account is not set up for simply does not appear.

Add a record

1. Click Add above the table - some pages label it New or show a + icon.
2. Complete the form. Required fields carry a red asterisk and the form will not submit until they are filled.
3. Click Save. Validation runs on submit; any field that fails shows its message directly beneath itself, and the form scrolls to the first problem.
4. You land back on the list with the new record in place.

Fields on this form: Active, Logo, Name

Edit a record

1. Open the row's actions menu at the end of the row and choose Edit, or open the record and use Edit there.
2. The form loads with current values. Change only what you need.
3. Click Save.

Delete a record

1. Open the row's actions menu and choose Delete.
2. Confirm in the dialog. There is no undo from the interface.
3. If the record is referenced elsewhere - used on a document, tied to a transaction - the delete is refused and the reason shown.

Export the list

1. Filter and choose your columns first - the export mirrors exactly what is on screen, not the whole table.
2. Click Export All.
3. The file downloads as a spreadsheet: one row per record, your visible columns in your order.